For me, buying a vehicle has always been a nightmare. I was referred to Frank more than a year ago when I had to purchase a mini-van for my office and, for the first time in my life, the experience was positive and stress-free. Frank really understands the principles of good customer service. He is extremely knowledgeable, helpful, responsive and patient. Once the purchase was made, I felt like I had gotten the best deal available. Then, a couple of weeks ago, I again had to purchase a minivan, but this time for myself. I went back to Frank, hoping that the second experience would be as positive as the first, and it was! Again, the amazing Customer service! I would highly recommend Frank to anyone looking for a positive purchase experience!