For the last forty years, I have bought new cars through a broker and not a dealership salesman. This is because I found the buying process intimidating and sometimes insulting. I took a chance this time and dealt with Frank at Yorkdale Ford. I was impressed from beginning to end. After a test drive, we talked price for the first time. After explaining what he could offer, he sent me home to think about it. At our next meeting when the deal was signed, he thoroughly explained all the details. It was a factory order so I knew I had to wait. He emailed me part way through the wait to tell me an approximate delivery day. Upon pickup, he spent well over an hour, explaining paperwork and the workings and accessories of the car. A thoroughly professional approach! I am thrilled with the car, the price, and the business relationship.
Highly recommended.